Reliability in mission critical facilities – the big secret about what I do

Posted by Terry R. Vergon on Dec 2, 2013 in Up For Discussion | 0 comments

I get asked about what companies should do to increase the reliability of their mission critical facilities all the time, and my answer is usually the same. With 60 to 80 percent of the incidents or outages being caused by human error or omission, I would put my money where I could get the biggest bang for the buck … the people. Simple change – tremendous impact We live in a world where engineering solutions can cost hundreds of thousands or even millions of dollars, but some of the greatest impacts to reliability require just the price of changing our values about our jobs. By ensuring that everyone on the facilities operations team has the personal value of risk mitigation, we reevaluate our behaviors, our situations, and where we spend our resources. Instead of rushing to get things done or checking off boxes, we consider the consequences of our actions, the situations we face, and the data available to us to ensure that we are taking the path of least risk....