Featured

Understanding organizational values and hiring of management

Posted by on Mar 1, 2013 in Facilities Management, Featured, Leadership | 1 comment

In my last blog (Hiring a Facilities Manager), I mentioned that it is important for a candidate’s values to align with an organization’s values if the candidate is to be successful in their new position. In fact, this attribute, more than any other, dictates whether they can be successful in an organization or not.  What makes alignment of values more important in the hiring process than knowledge, skill, and experience? Values form the basis of everyday decisions Every day, managers and leaders make decisions.  It is one of the critical aspects of the position of manager or leader.  During the hiring process, we specifically look for the ability to analyze whatever is necessary to support good decisions, but what is the basis upon which those decisions will ultimately be made?  The values of the individual making the decision will dictate the outcome of the decision. You see, we make decisions based upon our values and beliefs, and we do analysis to determine what decisions will align with those values.  In a sense, the decisions we make must support our personal values and beliefs, or the conflict that arises will eventually create insurmountable tension.  What can result is a situation where a good decision for the organization may conflict with the manager’s values and beliefs....

Read More

Hiring a facilities manager

Posted by on Feb 14, 2013 in Facilities Management, Featured, Leadership | 6 comments

Tradition may dictate that the best technician or the most senior person in your organization be promoted into supervisory or managerial positions, but this practice may not always be the best choice in reality.  Yes, the best technician or most senior person most likely demonstrates some of the technical knowledge and skill that would be required of anyone filling the role of facilities manager.  But the fact is that if you don’t look for these other important traits when you make the hire, your facilities manager will likely fail – or at least fail to be as successful as they need to be. In The Crucial Role Of The Facilities Manager In Mission Critical Environments, I discussed what to look for when hiring a facilities manager (or any member of the facilities management team, for that matter) but how do you know which candidates actually embrace these qualities? To answer this question, we must take an honest look at some of the most important traits for success in the position:...

Read More

Dancing with the devil you know

Posted by on Nov 14, 2012 in Facilities Management, Featured, Innovation, Leadership, Site Improvement | 4 comments

I have often had the opportunity to make decisions about which vendors or contractors to use during my career and, like many, I chose the easy way out – I just extended the contract or agreement.  In hindsight, I have to say, I missed a great opportunity.  I continued to dance with the devil I knew rather than with the angel I didn’t. On one occasion, however, I took a different approach by inviting several vendors to compete for a contract.  We did a very thorough specification and evaluation based upon what we needed, backed it up with research, and articulated it in such a manner as to be able to compare apples to apples. After we narrowed our selection to three vendors and had them perform for us, we evaluated the results – which showed that we should go with a new vendor.  The decision actually gave us exactly what we needed at a very significant cost savings.  Add to this the fact that the new company was also local and gave us almost immediate response to our issues, and you can see why it was a very satisfying outcome....

Read More